Why This Blog???

Eye On Paychex is NOT attempting in any way to damage the business of Paychex. In fact, most customers I speak with have many good things to say about the company and its services.

The purpose of this blog is to shine a spotlight on "Employee Experience" of working for Paychex. 

You see, Paychex makes a LOT of noise about how they are ranked by Forbes magazine as one of the Top 100 Best Companies to Work For. But the truth is not quite so rosy. 

I am convinced that many good people have accepted or are seeking employment with Paychex becasue they are certain that this is a "Great Place to Work". This is blatently untrue and is unfair to the current and future employees of the company.

So, through this blog, we will explore what it is REALLY like to work at Paychex. We will look at the good (the training is excellent) and the bad (absurd policies). 

All readers are encouraged to participate by posting, or, if you prefer, email your comments to me at eyeonpaychex@gmail.comand I will post them for you. 

ALL POSTINGS WILL BE ANONYMOUS!!! 

Wednesday, December 17, 2008

Paychex Article in the Democrat & Chronicle

Paychex CEO Jon Judge was recently interviewed in the D&C. You can read the article HERE.

Perhaps more interesting than the article itself are some of the comments posted on the D&C Message Board. Here are few for your consideration (my comments in red):

sinistra7/9/2008 11:11:37 AM
From what I've heard, you actually work for paychex. You aslo made some not so flattering comments about Mr. Golisano a couple of days ago....people at paychex have been made aware of those commnets,... Well, kids, this is typical. Post your honest opinion, and risk retaliation.

alphasquirrel6/5/2008 4:09:14 PM
paychex just last year lost a class action lawsuit brought by ex employees and had to pay for overtime. Retro for several years. Ethical? Yeah right! This is news to me! If Mr. Squirrel or anyone else has any details on this, please send it along to me!!!

CliffM6/26/2008 9:42:48 PM
if you don't like what you are making at paychex why don't you leave? No one is forcing you to stay there. there are thousands of people who want to work at paychex. I don't work at paychex. Where... Yes, yes. The typical "Love it or Leave it" position. Where would this country be if we all took that attitude? How about "Expose the truth and work to improve the situation"? Isn't that a better position to support???

UnknownTroll7/8/2008 1:42:47 PM
paychex has been screwing its workforce for ages. The D & C has been giving this company free leverage for years. The HR Dept is incompetently run, and they pay call center people below McDonalds ...

Monday, December 8, 2008

Poor mileage reimbursement policy - Sixteen cents per mile???!!!???

Great first job but not a career place
HR Services in Richmond, VA (United States) Past Employee (2007)

ProsGood benefits; work/life balance is not good in payroll.

ConsBase compensation is ok, but mileage and expense reimbursements are poor, which is an issue when you drive 300+ miles per week for the company. While you can "settle" that on your personal tax return, you spend a lot of personal money throughout the year that you can only get back or write off once per year on your taxes.

Advice to Senior ManagementNot enough done as a result of the employee survey, so why bother doing it next time?

Monday, December 1, 2008

The Interview Process

From a posting on the INDEED.com forums:

Reply posted to PAYCHEX Salaries, Bonuses and Benefits.I had 9 interviews with 5 different managers at Paychex during a month long interviewing process. In addition to the interviews I had to complete 3 different tests (math and personality testing), write a self letter of recommendation, and two different homework type assignments. Also, I had to work a 9 hour day observing sales calls, and watching employees respond to emails and make cold calls. According to the various managers, the base salary is around $40,000 (depends on the division) and the first year realistic expectations are $60,000-$70,000. The dress code is business professional.

The management does not have any regard for your time. If you interview at Paychex expect to wait 25-60 minutes from your actual appointment time. Several of the managers I interviewed with didn’t have a current job opening, but hoped to have one soon. Most of the managers were unaware that I had already interviewed with a manager in a different department, and wanted me to refill out the same paperwork. On my final interview the District Sales Manager said they needed to fill the position ASAP, and would have to start without giving notice to my current employer of 8 years (to make their training schedule in Rochester). I then met with the Regional Sale Manager who said he didn’t care when they filled the position, and that he is typically involved earlier in the interviewing process, and had no idea of what my background was. He also said that I had gone through the interviewing process “too fast”.