Why This Blog???

Eye On Paychex is NOT attempting in any way to damage the business of Paychex. In fact, most customers I speak with have many good things to say about the company and its services.

The purpose of this blog is to shine a spotlight on "Employee Experience" of working for Paychex. 

You see, Paychex makes a LOT of noise about how they are ranked by Forbes magazine as one of the Top 100 Best Companies to Work For. But the truth is not quite so rosy. 

I am convinced that many good people have accepted or are seeking employment with Paychex becasue they are certain that this is a "Great Place to Work". This is blatently untrue and is unfair to the current and future employees of the company.

So, through this blog, we will explore what it is REALLY like to work at Paychex. We will look at the good (the training is excellent) and the bad (absurd policies). 

All readers are encouraged to participate by posting, or, if you prefer, email your comments to me at eyeonpaychex@gmail.comand I will post them for you. 

ALL POSTINGS WILL BE ANONYMOUS!!! 

Monday, January 12, 2009

Paychex Unfair Gas Reimbursement Policy

(Received via email)

Hello,

I have been working at Paychex the past five years and I agree entirely with your viewpoint, so I thought that I would take a moment and share this little nugget with you.

I am currently working at Paychex as a Client Trainer. I travel between client sites installing the payroll software and then delivering the payroll training as well. Our mileage reimbursement has been locked in at 0.37 cents per mile even after gas prices climbed to over two, and then three, and then four dollars a gallon. Paychex understood the impact on our net pay because we asked the corporate office on several occasions to reconsider the current rate and raise it according to the increase in gasoline prices at the pump and they never budge from their position. On November 1st, of this year, 2008, a memo came out finally changing the policy and thereby increasing the rate to 0.43 cents per gallon. What's most interesting is now that gas prices have fallen, a memo released late last week has reinstated the previous 0.37 cents per gallon. Funny how it took over two years to increase the rate at they expense of their employee's and then within a matter of several weeks were able to act expeditiously, when it was in their own best interest to lower the rate once again.

Doesn't sound like the Paychex brand really values their employee's after all, does it?

(Editors note: IRS guidelines place reimbursement for fuel at 55 cents per mile. Paychex has many reimbursement policies. Depending on the employees position at the company, Paychex pays as little as SIXTEEN cents per mile for employees who use a personally owned car for company purposes. Shameful!)

2 comments:

Unknown said...

You are right, the company did drag their feet to up that rate, and in a blink it was gone. Rest assured though MANY managers raised hell about this and made the same kinds of comments. But.. Paychex got where it is because it is VERY conservative. And, if someone feels it is wrong, they should find another place to work.

It is the employee's responsibility in a position like that, to get the right car, use good driving habits, and also to remember that the company isn't responsible for the WHOLE of your car, only the time that you are using it for their purpose. They explained the rate vs. fed rate very well in previous notices, they can't be responsible for the wear and tear you do on your car during your normal commute, groceries, personal travel, etc.

Quite frankly, my mileage reimbursements are very generous in my mind. It pays my car payment, my car insurance for my household, and maintenance. And... most months there is $ left over. What is to complain about?

Keyna said...

We love Paychex. They've helped us a lot as consumers.
http://www.youtube.com/watch?v=NppMbVgnAig